
Some owners of the phone, which went on sale July 11, have complained about problems with dropped calls and poor reception, and said the phone’s 3G, or third-generation wireless, network is not working as fast as was promised.
Apple issued a 2.0.2 iPhone software “update” Aug. 18 to deal with what it only describes as “bug fixes” with the new device. To get the update, customers need to sync their iPhones with Apple’s iTunes program on their computers.
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